WHO WE ARE

Mack Molding

Mack Molding is the leading Vertically Integrated Contract Manufacturer.With deep roots in custom injection molding, Mack Molding today is a leading vertically integrated contract manufacturer. We are a supplier of contract manufacturing services & injection molded plastic parts to companies in a range of industries. Mack Molding operates six locations throughout the eastern United States with its headquarters in Arlington, Vermont, and is consistently ranked among the top 10 non-automotive injection molders in North America.

The Company provides a wide range of services to both small- and mid-size companies as well as blue chip Fortune 100 giants. For details on Mack Molding’s capabilities, please visit the Services section of our site. To learn more about what markets we serve and our specific capabilities and experience in those markets, please visit the Markets section.

Mack Molding streamlines the manufacturing process from design to fulfillment with a client-first approach and a suite of vertically integrated services under one roof. Customers can choose individual solutions or a fully integrated approach, benefiting from cost savings, reduced lead times, scalable production, and consistent quality. With expertise in design for manufacturing, program launches, plastic injection molding, large part molding & Class A painting, machining & sheet metal fabrication, contract manufacturing, and supply chain management, Mack Molding ensures certified high-quality standards across every stage of production.

At Mack Molding, total customer satisfaction is our mission. As an extension of your manufacturing team, we provide integrated, end-to-end solutions backed by financial strength, cutting-edge facilities, and over a century of expertise. Founded in 1920, we bring over 100 years of experience to serve a diverse customer base of more than 100 companies, including 20+ Fortune 500 firms. Our commitment to quality and compliance is reinforced by industry-leading certifications, including ISO 13485, ISO 9001, ISO 14001, IATF 16949, FDA registration, and ITAR compliance.

Discover the difference working with North America’s leading vertically integrated contract manufacturer makes.

Mack Molding is a wholly-owned subsidiary of the privately-held Mack Group corporation, which also includes Mack Technologies, Mack Prototype & Synectic Product Development.

MISSION

Mack’s mission is Total Customer Satisfaction. Though simple in wording, this principle drives every major decision the company makes. For example, entering the rapid prototyping and tooling markets was a direct response to customer feedback and the need to accelerate time-to-market. Likewise, expanding the headquarters facility to increase contract manufacturing capacity was driven by growing market demand.

But beyond responding to customers’ needs to further grow the business, Mack also formally measures customer satisfaction on a quarterly basis around four criteria:

  • Return rate
  • Number of on-time deliveries
  • How the customer ranks Mack as a supplier in relation to its competitors
  • General feedback from customers

Results are posted in all plants and compensation is directly linked to customer satisfaction and profitability.

Key Values

As part of its mission, Mack employees embrace the following key values, which serve as the foundation for continued improvement, growth and success of the company:

WORK ENVIRONMENT

We will encourage the exchange of new ideas by creating a cooperative, team-oriented working environment. We will maintain a physical working environment which is clean and safe at all times.

CORPORATE CITIZENSHIP

We will be a good and active corporate citizen in the communities in which we operate. We will be a good and active corporate citizen in the communities in which we operate.

FINANCIAL STABILITY

We will maintain a strong financial position by re-investing our profits in new equipment, new technology and new training while avoiding long-term debt.

INTEGRITY

We will deal honestly and openly with our customers, our co-workers, our suppliers and the public. We will deal honestly and openly with our customers, our co-workers, our suppliers and the public.

FAIRNESS

As members of the Mack team, we will treat each other with honesty and respect at all times. Favoritism, discrimination, and special privileges have no place at Mack.

ETHICS

We will comply with all laws and government regulations at all times. We will conduct business in an ethical manner.

TOTAL CUSTOMER SATISFACTION

Customer satisfaction is everyone’s primary job at Mack. Each of us will strive to satisfy the needs of not only our external customers but each of our internal customers as well.